Ordered Overland and it sure hasn't been smooth.

[EmeraldOne]

Ordering Experience:

Visited dealer on July 3rd, and test drove a Laredo with the 5.7, leather, 730N, 4x2 and really enjoyed the ride. Wife and I have 2 GCs now (2nd gen and 3rd gen) and have also had a 1st gen GC.

Decided to order an Overland on the spot and put up deposit.

Dealer couldn't answer questions about Quadra Drive II and Quadra Lift definitively, but committed to making sure the Jeep we got was the one we wanted.

Ordered Overland 4x4 with Natural Green Pearl, 5.7, Engine Block Heater, Beige interior, requested to be sure that we got QD II and QL.

After some time passed, found out best way to get QD II was to order with ORA II, which we did.

Got a follow up call the following week of asking if we wanted 730N or 430N (Garmin) since the options had changed. Was in tight spot at the moment and agreed to 730N.

Within a few days, asked to switch back to 430N after doing some research (Harmon doesn't have a great track record and have been using Garmin for years), said it would be taken care of.

More time goes by and Rep says he isn't happy with switching because we might change our mind again. Since this was the first thing we'd actually changed our mind on, it didn't make sense to us.

After further conversation Rep finally agrees and things go quiet. We send over simple spec sheet to insure we're all on the same page:
Overland 4x4 (must have QL and 430N)
Natural Green Pearl
Beige Interior
ORA II (must have QD II)
Hemi 5.7
Engine Block Heater

Later, we find out that the 430N was not what was requested by the rep. At this point, we are quite frustrated and are told the best way to get the nearly 50k vehicle we want is to start over and it wouldn't take any more time than changing the current order. Note, there's apparently a VIN at this point, but we never got it.

We call Jeep CSR to figure out why this is so hard to give them money and they say go ahead and reorder they'll expedite and have a VIN within a few days, this is on Aug 3.

Of course, we don't have a VIN yet and we're 6 weeks into the process :(

[Scottina06]

well....the QL just went into production this past week......

But thats terrible how the order has been handled. I think they have been overwhelmed with over 70,000 orders the first 1.5 months

[whatevrworks]

Find another dealer! I too was test driving and ordering around the beginning of July. I experienced the same thing, no one wanted to be helpful and no one wanted to order anything. I was told "well we have some on order so why dont you wait and see what those have for options first". I kept calling around. I ended up ordering from a dealer in 75 miles away in Maryland even though I live in Virginia because they were most responsive, willing to move on price, good customer service, and placed an order immediately. Not sure where you live but most urban areas have a bunch of jeep dealers around. Call around tell them this is what you want, this is how much you want to pay, are you willing to do this? If so I will be in today with a deposit. Don't screw around, you are trying to give them 40-50K. EXPECT customer service. There are those here on the board that will say "well they are new vehicles its not the salesman's fault" blah blah. Too bad find another dealer.

When you place your order they should be able to print a build sheet for you immediately showing it as a "sold order" with you name on it somewhere, all the options you wanted, and the VON (vehicle order number). Give it a few days then call customer service and keep calling every week to check up on it.

Or better yet become a supporter and go to the forum where Milous is providing tracking of orders for supporters.

Good luck , and dont take any crap. Its your money. This is my 4th jeep and this way has worked well for me.

[Marlin]

^^^ THIS!

I cannot agree more :)

[J13ntv]

Yea and good luck on the whole QL thing.. Even us who ordered weeks ago don't know whats the deal. According to some employees here, they have seen some roll of the line with QL and some without QL, considering all orders after June 22nd are supposed to be standard with QL this doesn't make much sense.. You are 100% right on the QDII though, get the ORP II and if your not in a hurry and want the features of the 730N but with the garmin interface come January they are supposed to release a new model to replace the 730N.

[Steve52]

Yea and good luck on the whole QL thing.. Even us who ordered weeks ago don't know whats the deal. According to some employees here, they have seen some roll of the line with QL and some without QL, considering all orders after June 22nd are supposed to be standard with QL this doesn't make much sense.. You are 100% right on the QDII though, get the ORP II and if your not in a hurry and want the features of the 730N but with the garmin interface come January they are supposed to release a new model to replace the 730N.
Just curious what features of the 730N are supposed to be better than the 430N. I have looked at both and am hard pressed to find any real advantage with the 730N, but I do see some disadvantages. You can play mp3s from your usb drive with the 430N but not the 730N. The nav software is better with the 430N (Garman vs Harmon). The actual amp and speakers seem to be the same with either one(Alpine). Both have sirius sat radio with one year free. If there are advantages with the 730N please post them.

[whatevrworks]

Just curious what features of the 730N are supposed to be better than the 430N. I have looked at both and am hard pressed to find any real advantage with the 730N, but I do see some disadvantages. You can play mp3s from your usb drive with the 430N but not the 730N. The nav software is better with the 430N (Garman vs Harmon). The actual amp and speakers seem to be the same with either one(Alpine). Both have sirius sat radio with one year free. If there are advantages with the 730N please post them.

Check this thread:

http://www.jeepgarage.org/showthread.php?t=11340

[EmeraldOne]

Thanks for the support and the ideas!

I'll ping them back for the VON and build sheet and run with it from there.

It's beyond frustrating, I really love Jeep and am looking forward to getting into a 2011!

[J13ntv]

Heres some I was able to quickly gather..

The 730N supposed to have split screen capability and shows album artwork. The brochure states that the 730 has handsfree texting, bluetooth streaming audio, and Sirius travel link. (This is standard in the 430N and I believe not in the 730N but will be in the 730N RHR)


The 430N has the Garmin software/graphics, bluetooth streaming audio, hands free texting and iPOD control via voice command. The 730N (RER) has the iPOD control via nav screen and steering wheel controls, faster startup, dead reckoning and split screen capability.

The 730N is still considered the higher end model but lacks some of the features of the newer 430N. The 730N RHR will replace the 730N RER but have the additional features of the 430N (Garmin) and the 730N RER

[esports15]

I just ordered my Overland yesterday and my dealer did not give me a VON either! Should I have expected this immediately or do I need to give them a few days? I do have a "Nebraska Purchase Contract" that has my name on it though that lists the vehicle and price.

On a side note....

My dealer told me that my v-6 overland will have the towing package because it is standard...is this true??

[Steve52]

Check this thread:

http://www.jeepgarage.org/showthread.php?t=11340

I read that post but it doesn't answer many questions. Based on the information I can find it seems like the 430N is the better unit, but I may be missing something. If better voice command and split screen are the only advantages then give me the 430N.

[J13ntv]

I just ordered my Overland yesterday and my dealer did not give me a VON either! Should I have expected this immediately or do I need to give them a few days? I do have a "Nebraska Purchase Contract" that has my name on it though that lists the vehicle and price.

On a side note....

My dealer told me that my v-6 overland will have the towing package because it is standard...is this true??

The tow package could be built in somewhere.. However if you see it under the included options/accessories then yes it will be there..

In regards to a VON, they may have done a mock up with you, especially since it was a Saturday, the people who put through the orders may not have been there.. Come tomorrow, you should be able to get an updated build sheet with a VON if it was ordered. Did you put down a firm deposit (usually like 1,000)

[esports15]

Yeah I put $1000 down and held onto the rest of the deposit until i see the jeep.

I ordered the Dark Charcoal but I am a little wary of it since I haven't gotten to see a GC with it yet. Hopefully this color helps show off the chrome accents.

[J13ntv]

I read that post but it doesn't answer many questions. Based on the information I can find it seems like the 430N is the better unit, but I may be missing something. If better voice command and split screen are the only advantages then give me the 430N.

Steve, the more I read about it, the 430N does seem to be a better option just based on a newer design, Garmin, and handfree texting.. The more I want to switch from the 730N RER to the 430N, however I plan to hopefully sell the 730N RER and buy the 730N RHR when it becomes available. The only thing I don't like about Garmin is the wait to connect to satellites but if your in a good area that could be quick..


When I ordered my Overland I was "asked" if I wanted NAV, at the time I knew 730N was supposed to be standard, after reading on the forums here I saw the 430N was now standard thats why the 730N was a $300 option, one I didn't really need, but the 730N is supposed to be "premium."


Why not just have the 730N RHR ready for production when you release the jeep, along with all the other features not yet ready like adaptive, blind spot, the Quadra Lift (finally released)

[mangoe]

I think this jeep was probably forced in production a little bit early because of the economic crisis and also the financial crisis that Chrysler had,I think things will smooth out since they got bailed out by the government,and the economy and the global economy has since stabilize.

[Jim Hef]

I was told by a salesman that the back up camera view is standard, but is that true? I haven't seen any documentation of that, and haven't seen any mention in the owner's manual or owner's guide downloads. Perhaps the 730 has this camera and the 430 doesn't???

[J13ntv]

730N definitely has backup, can't vouch for 430N, havent seen one in person yet.

[chibianh]

Can the 730N play movie dvds?

[J13ntv]

Can the 730N play movie dvds?

Someone who has a 730N can chime in.. I have no experience with it however I got this from w2kjeeps.com

"Displays video output on radio headunit display
Capability to play and control DVD audio/video from headunit or external DVD player"


I assume you can play dvd's on the headunit when in Park only.. Not driving.

[Scottina06]

But you can buy a lockpic to watch them all the time

[boarderman23]

730N definitely has backup, can't vouch for 430N, havent seen one in person yet.

It looks like the 430 does have the backup camera since it's standard on Laredo X, Limited, and Overland - http://www.jeep.com/en/2011/grand_cherokee/safety_security/parking_assistance/

[J13ntv]

It looks like the 430 does have the backup camera since it's standard on Laredo X, Limited, and Overland - http://www.jeep.com/en/2011/grand_cherokee/safety_security/parking_assistance/

Yea looks like it :thumbsup:

[jpsmith]

Yes, it does. I have the 430 and it came with the backup camera and the "you're gonna hit something" beeper, though I turned the latter off.

[jpsmith]

You can view window stickers for individual cars from the inventory search results on jeep.com. Look up a Laredo X model and look at its sticker - it lists the 430, back up camera, and park assist.

[Jim Hef]

...since it's standard on Laredo X, Limited, and Overland....
Thank you for the link! I think I may have overlooked it, thinking "park assist" was one of those auto steering devices, and glossed over it.

[dubwarren]

the 730 plays dvds in the back while driving and back and front if parked. id never order a jeep, i wouldnt be able to stand the wait.

i saw a poster here who said he had to order 70 miles away from his home in n va. Thats actually where i bought my jeep, in alexandria at ourisman. Customer service wasnt bad i guess......although, i looked at the spare tire, its a kumho, not a goodyear fortera. and no rim, just a black steel wheel. is that a jeep trick or a dealer trick? still happy with the overland though. very fast for a jeep, incredible sound system and is a major head turner.

[EmeraldOne]

Got a copy of the POC (Priced Order Confirmation) from the dealer when I asked for the VON and Build Sheet.

It shows a VON and also shows a Status of "C - Tentative Schedule", which as far as I can tell is at the very beginning of the process :(

[J13ntv]

Got a copy of the POC (Priced Order Confirmation) from the dealer when I asked for the VON and Build Sheet.

It shows a VON and also shows a Status of "C - Tentative Schedule", which as far as I can tell is at the very beginning of the process :(

So the beginning of July is when you ordered and your still in C? I'd look into when it was actually "ordered" and if the dealer is on restriction for to many orders.. ON your POC it should show an Order date I believe, if not call the 800-Chrysler number they will search your VON and could probably tell you when it was placed..

Mine was placed on the 31st of July, The following Monday (2 days later) the order was placed a VON was issued, on that Thursday (3 days later), it moved from C to D, a VIN was assigned and its been there since.. Waiting for it to finally go to D1 and further.

[J13ntv]

Got a copy of the POC (Priced Order Confirmation) from the dealer when I asked for the VON and Build Sheet.

It shows a VON and also shows a Status of "C - Tentative Schedule", which as far as I can tell is at the very beginning of the process :(

Also EmeraldOne Be sure to check out this thread below;

http://www.jeepgarage.org/showthread.php?t=11848


Being a site supporter gets you the ability to have your vehicle tracked through the build process as well as having a custom PDF Build Sheet with every option once built by Milous.

[Technosavant]

Re: the speed at which an order should go to D status, mine was at D1 less than a week after I ordered it on 7/10. I ran by the dealer the following Thursday to check equipment, and they had the order sheet showing D1 status at that point.

And there we've sat since...

[jpsmith]

i looked at the spare tire, its a kumho, not a goodyear fortera. and no rim, just a black steel wheel. is that a jeep trick or a dealer trick?

The black steel wheel isn't a trick - it's normal for a hidden spare, even full size, to be non-matching. As for the tire, I have a kuhmo spare, too, but the other four tires are michelin.

[EmeraldOne]

So the beginning of July is when you ordered and your still in C? I'd look into when it was actually "ordered" and if the dealer is on restriction for to many orders.. ON your POC it should show an Order date I believe, if not call the 800-Chrysler number they will search your VON and could probably tell you when it was placed..

Mine was placed on the 31st of July, The following Monday (2 days later) the order was placed a VON was issued, on that Thursday (3 days later), it moved from C to D, a VIN was assigned and its been there since.. Waiting for it to finally go to D1 and further.

Yikes, that's what I thought :(

The Date Ordered shows as 8/1/2010 (remember they told me that I could get it just as fast with 430N by starting over, and claimed it would be expedited :( )

Build Priority shows as 01, Scheduling Priority shows as "1-Sold Order".

Wife and I were talking today and are starting to feel like we may just need to pass on Chrysler as an organization, but we really identify with Jeep as far as vehicles go.

This is our first ordering experience and it's completely amazing how hard it is to give them our money.

[Technosavant]

Wife and I were talking today and are starting to feel like we may just need to pass on Chrysler as an organization, but we really identify with Jeep as far as vehicles go.

This is our first ordering experience and it's completely amazing how hard it is to give them our money.

Keep in mind that the new Grand Cherokee is in rather high demand, so there's a rather long line of people waving cash in the air. Like at a hopping nightclub, the bartender takes longer to serve up another round of drinks.

I understand that with most vehicles 6-8 weeks, if not 8-12 weeks, is not an unexpectedly long wait time for a special order vehicle, even one that is mass production (as opposed to a true limited production model).

It isn't fun, but wait we must.

[chibianh]

Keep in mind that the new Grand Cherokee is in rather high demand, so there's a rather long line of people waving cash in the air. Like at a hopping nightclub, the bartender takes longer to serve up another round of drinks.

I understand that with most vehicles 6-8 weeks, if not 8-12 weeks, is not an unexpectedly long wait time for a special order vehicle, even one that is mass production (as opposed to a true limited production model).

It isn't fun, but wait we must.

I just hope I get mine in time to try out some trails I want to go on before they close for the winter or inaccessible due to snow. But I'm a patient man.. :)

[Hayes1817]

I order a Limited 4x4 with only the upgraded radio (730N) on 7/5, the dealer says I should get it by 8/24. I plan on trying out on the beach in Corolla in September. Hope it comes in early - by this weekend!

[J13ntv]

I order a Limited 4x4 with only the upgraded radio (730N) on 7/5, the dealer says I should get it by 8/24. I plan on trying out on the beach in Corolla in September. Hope it comes in early - by this weekend!

Hayes as you may know or may not know... Be sure to check out this link below;

http://www.jeepgarage.org/payments.php

Being a site supporter gets you the ability to have your vehicle tracked through the build process (even though you seem to be almost done) as well as having a custom PDF Build Sheet with every option listed once its been fully built by Milous. Someone not many others can claim!

Theres also a bunch of extras you get for being a sit supporter as well!

[EmeraldOne]

Spoke with Customer Assistance at 1-877-426-5337 (1-877-IAM-JEEP), and they could find no record of the VON number...

Even stranger, I spoke with Customer Assistance twice...

Yesterday: CSR actually was going to "check on it" and didn't even get the VON, my last name, the dealer, or anything else.

Today: Different CSR called back and after searching records, was going to "check on it" with the dealer, and as he got off the phone, I asked him which dealer he was going to call, and he gave a completely different dealer than the one I was working with.

[EmeraldOne]

As I'm reading the threads, I wonder if the dealer is over allocation and just hasn't said it, how can one tell?

[Skip Lincoln]

I ordered my Overland on June 21st :(. I have to go back and try to get a VON and/or VIN. My dealer is small but I like them. Dealer inventory of Overlands in Massachusetts is nearly non-existent.
Skip

[Steve52]

The new jeeps went into production the second week in May I think and it took me until about to weeks ago to actually see an Overland model and drive it and I had to drive 1 1/2 hours from my house to see it then. There are almost no Overlands anywhere that I can find. I ordered an Overland yesterday from my local dealer, but he like everyone else orders all the 2011 JGC's he can every month (they can sell all they can get so why not). His allotment cutoff date is the 12th of the month, he said, so when he placed my order yesterday all I got really was a promise to order one on the 12th of September (the next allocation). I got a Order Confirmation (POC) sheet with a VON number, but it really doesn't mean a whole lot at this point because he can't really order one now. My POC sheet says it is restricted and a pending order. Dealer says I will get a real or firm order in September. He also says that there is a three month deliverly for an Overland (after the order is firm) so the way I see it anyone who orders an Overland now will be wrapping Christmas presents when it arrives, me included.

[Technosavant]

Three month wait sounds pretty accurate; I'm expecting mine to end up being about that, if not a shade longer (ordered July 10, still not built yet).

I wonder about a dealer who blows all his order allocation on just building stock- I know they'll be able to sell them, but it discourages people wanting to order up their own. I'd have to consider talking to another dealer who leaves a few slots for eager customers.

[EmeraldOne]

Looks like the Dealer is waiting on allocation, so it indeed appears like they never bothered to communicate that they had to wait until x day to get this rolling.

[Steve52]

I think that all of the Chrysler dealers are ordering every 2011 they can as soon as they are allowed to. If there is any advantage to having a sold order arrive earlier then they (the dealers) are probably marking all of the orders as sold just to get them quicker. I think there is probably no advantage. and I think one of the regulars on here with inside information said as much yesterday. That is why they have allotments and sold orders probably mean nothing. The dealers are desperate to get all the 2011's they can, so if marking them as sold would get more sooner you can bet they would do it even if they really were not sold.

[Milous]

Dealer inventory of Overlands in Massachusetts is nearly non-existent.
They have only built around 2,000 Overlands so far, so inventory will be tight everywhere until they get caught up. There are currently more than 1000 in D1 status waiting to be built.

[J13ntv]

They have only built around 2,000 Overlands so far, so inventory will be tight everywhere until they get caught up. There are currently more than 1000 in D1 status waiting to be built.

Gosh thats not too uplifting and mines not even D1 yet, although ordered almost 3 weeks ago.. Although if you crank about 600-900 or so a day and about 10% is Overlands.. That means mine might not be built for um... 3-4 weeks :/

[Milous]

Gosh thats not too uplifting and mines not even D1 yet, although ordered almost 3 weeks ago.. Although if you crank about 600-900 or so a day and about 10% is Overlands.. That means mine might not be built for um... 3-4 weeks :/
The 10% figure was low due to the delay in Overland builds caused by late arrival features (like QL). Now that Overland production has been ramped up the % will increase. Hang in there, the wait is always tough but well worthwhile when the day comes!

[Steve52]

Milous,

Do you think that the delivery time will improve any over the next few months? Is there a third shift starting or already started? Is the per day build scheduled to increase from the 800-900 per day?

Thanks!

[Skip Lincoln]

They have only built around 2,000 Overlands so far, so inventory will be tight everywhere until they get caught up. There are currently more than 1000 in D1 status waiting to be built.

Thanks, I hope mine is one of those 1000! I'll have to get the VON or VIN from my dealer.
Skip

[esports15]

My dealer just called me and told me that the only model chrysler is accepting orders for right now is the laredo. My overland is currently on "restriction" and my dealer is pretty certain this is not a hold up on their end. The laredos are not showing any sort of restriction and are available for order immediately. Any thoughts on this?

I do have a VON but right now I guess I am just in a holding pattern...

[JohnS]

... right now I guess I am just in a holding pattern...

Me too!:( 4 weeks since I placed my order, and not one word about its status.

(Start of rant :fryingpan:) I've spent my career in Quality and Customer Service, and this definitely is not good customer service. It's great that there is status information being relayed on this forum (and it's much appreciated, too), but uniform feedback through the regional rep's, and the dealers, regarding order delays, restrictions, etc., would show that the 'new' Chysler/Jeep has some sense of customer focus. I'm sure most of us understand the growing pains associated with new model introduction and manufacture, but would appreciate some feedback on how our individual orders are being affected by this. (End of rant :banghead:)

There, I feel better now.;)

[Jim Hef]

My dealer just called me and told me that the only model chrysler is accepting orders for right now is the Laredo....
I'd be willing to bet that the salesman that called is more afraid of you going to a dealer that isn't on restriction for quota, and not afraid to give you that story!

[Technosavant]

I'd be willing to bet that the salesman that called is more afraid of you going to a dealer that isn't on restriction for quota, and not afraid to give you that story!

I'd think this as well.

There are some features not currently available for order, but there's yet been no reports of general inability to order an entire trim level. I'd just wonder if the dealer maxed out their allocation and ability to order those trims. I'd call around.

[esports15]

I'd think this as well.

There are some features not currently available for order, but there's yet been no reports of general inability to order an entire trim level. I'd just wonder if the dealer maxed out their allocation and ability to order those trims. I'd call around.

I've called all dealers within 100 miles and every single one is telling me that it is some sort of part or trim restriction and that it is not due to the manufacturer putting quotas or limits on them.

The only option I added to the Overland I am trying to order is the RER nav.

[Technosavant]

I've called all dealers within 100 miles and every single one is telling me that it is some sort of part or trim restriction and that it is not due to the manufacturer putting quotas or limits on them.

The only option I added to the Overland I am trying to order is the RER nav.

Weird. I wonder if they have all the Overlands/Limiteds for the next few months already spoken for.

[esports15]

Weird. I wonder if they have all the Overlands/Limiteds for the next few months already spoken for.

Just got off the phone with yet another dealer and he is the second one to tell me that it is a part shortage on both the quadralift and panoramic sunroof.

[Technosavant]

Just got off the phone with yet another dealer and he is the second one to tell me that it is a part shortage on both the quadralift and panoramic sunroof.

Ah. Guess I'm two for two in parts I'm waiting on for mine then.

[J13ntv]

Just got off the phone with yet another dealer and he is the second one to tell me that it is a part shortage on both the quadralift and panoramic sunroof.

Eventually Milous will offer his insight, but he hasn't mentioned anything over the past few days about any part shortage and Marlon has said to have built many overlands over the past few days.. Maybe they are restricting new overland orders until they get the backlog filled some.

[esports15]

Eventually Milous will offer his insight, but he hasn't mentioned anything over the past few days about any part shortage and Marlon has said to have built many overlands over the past few days.. Maybe they are restricting new overland orders until they get the backlog filled some.

I think that is exactly what is happening. What I don't understand is why the most advertised options are the hardest to get.

[EmeraldOne]

I agree with JohnS, if there's an issue, whatever it is, far more goodwill is generated by communicating than by not.

That concept feels like basic CS.

[CapecodJeep]

the dealers are confused, no question. That is due primarly to Chrysler..! That said, the dealers have started to receive definitive information regarding exterior/interior colors and options. As of Sept. 1, the Garmin Nav,. Quadral-Lift, technology pkg. will be available and can be ordered. Mineral Grey Metallic and Saddle interior will be avaialble as well.

I have never been asked to place a deposit. I am going on my 5th Jeep GC. I would not have placed a deposit. Also, you can negotiate the price to Invoice, and you can negoitate the dealer holdback $s, that the manufacture gives the dealer for each vehicle they sell. Believe, at invoice and minus the full holdback $s, the dealer is still making a decent profit. It is all about selling volume, i.e. 40 + units/month.

I am placing my 2011 Overland Hemi order 1st week of Sept.

[CapecodJeep]

also, Chrysler recently mailed to supposedly select lease returnees a $1500 cash back to lease or purchase a 2011 GC.

[J13ntv]

also, Chrysler recently mailed to supposedly select lease returnees a $1500 cash back to lease or purchase a 2011 GC.

This is an ongoing incentive, no matter who your are if you have lease loyalty you should qualify.

[J13ntv]

These are the three current incentives..

$1000 Cash to Customer start: 07/01/2010 end: 08/31/2010 Get Dealer Pricing
Restrictions $1000 Loyalty Bonus Cash available to customers who currently own or lease a Chrysler, Dodge or Jeep vehicle, or returning lessees within the last 60 days towards the retail purchase of a new 2011 Grand Cherokee. Trade-in is required. Offer is transferable to immediate family members residing in the same household. Cash cannot be combined with any other Returning Lessee program. Please see your dealer for details.
Comments Dealer participation may vary. Incentives and Rebates are provided subject to the terms of our Visitor Agreement.

$1500 Cash to Customer start: 07/01/2010 end: 08/31/2010 Get Dealer Pricing
Restrictions $1,500 Loyalty Bonus Cash available to customers with a Chrysler, Dodge or Jeep lease that expired within the past 60 days or will expire before January 3, 2011 towards the retail lease of an eligible 2011 Grand Cherokee. Lease turn-in or trade-in is not required. Offer is transferable to immediate family members residing in the same household. Please see your dealer for details.
Comments Dealer participation may vary. Incentives and Rebates are provided subject to the terms of our Visitor Agreement.

$500 Cash to Customer start: 07/07/2010 end: 12/31/2010 Get Dealer Pricing
Restrictions $500 Military bonus cash is available to eligible active military, active military reserve, retired military or military reserve with honorable discharge and 20 years of service, and honorably discharged veterans within 6 months of discharge date. Cash may be used towards the retail purchase or lease of eligible vehicles. See participating dealer for details.

[J13ntv]

the dealers are confused, no question. That is due primarly to Chrysler..! That said, the dealers have started to receive definitive information regarding exterior/interior colors and options. As of Sept. 1, the Garmin Nav,. Quadral-Lift, technology pkg. will be available and can be ordered. Mineral Grey Metallic and Saddle interior will be avaialble as well.

I have never been asked to place a deposit. I am going on my 5th Jeep GC. I would not have placed a deposit. Also, you can negotiate the price to Invoice, and you can negoitate the dealer holdback $s, that the manufacture gives the dealer for each vehicle they sell. Believe, at invoice and minus the full holdback $s, the dealer is still making a decent profit. It is all about selling volume, i.e. 40 + units/month.

I am placing my 2011 Overland Hemi order 1st week of Sept.


Also I am not sure what dealer you go to.. But Quadra-Lift isn't orderable, its a standard feature that shows up on the dealer screen weeks ago.. Garmin has been standard for a few weeks and the technology package.. I'm not sure what that entails.. Haven't heard of it.

[Jim Hef]

Also, we've been told that Mineral Gray becomes available Oct 1, and the saddle interior Oct 15. What source do you have that states otherwise?

[slampert]

I'm with you J13. I won't order the Overland until all of the "late availability" stuff is resolved, and we get some real world feedback on the Quadra Lift. I'll admit I've been tempted, until I think back to how I bought a loaded 07 WK late in the model year, only to have the '08 show up 2 months later with all of its improvements. Talk about buyers remorse..... I hadn't yet discovered wkjeeps.com etc....

Anyway, the wait may not be too long. I spotted the first Overland (in transit) with QL included, on Westbury's new car inventory. Non New Yorkers can search on zip code 11050 to find this dealer.

As far as price, your info on the incentives was very helpful. However, here in LA, where I now live, pricing has become quite competitive. For those of you being quoted sticker, search new inventory (try zip code 92647). Have a look at the Huntington Beach dealer for example who is offering Overland's and Limited models at $4500-$6500 off MSRP right on their website !! Yes, there's some fine print....

But at that price, book a flight, hang at the beach while they prep the car, and have one hellova fun ride home....

Steve

[tkln]

Wow. I'm not going to lie, that's tempting. :D

Unfortunately, I don't have loyalty anymore, but even still, those are the best prices I've seen so far!!!

[J13ntv]

Slampert those are good prices.. I noticed on the one overland they have, its a preproduction 4/30/10 Overland Invoice date, the MSRP is 38,xxx so thats how they are able to get that price down so much, however on the other later Limited and Lardeos and such, Im not sure what they are doing, else they are jacking up admin fees, prep fees etc, thats something you don't see until you buy it.

Theres only so much a dealer has into a vehicle before they are then using their own money to have you buy it.. Else they are desperate for sales and need to sell vehicles to maintain some type of quota I can't imagine them red inking themselves on a new car. Granted its a 1 day sale thus far.. lol

[EmeraldOne]

Say, how many characters is a VIN number?

[EmeraldOne]

Ahh, found it!

Looks like we're in D and we have a VIN!

[Jim Hef]

Vehicle Identification Number, not number number!! ;) Here's one from the dealer that was mentioned in the link above:
1J4RS6GT1BC532051

[dubwarren]

a vin is 17 digits.

[Milous]

...Here's one from the dealer that was mentioned in the link above:
1J4RS6GT1BC532051
That vehicle is an Overland 4x2 that was built on 8/02.

[Milous]

...Have a look at the Huntington Beach dealer for example who is offering Overland's and Limited models at $4500-$6500 off MSRP right on their website !! Yes, there's some fine print....
"If it sounds too good to be true...". The fine print and other factors will reduce the discount considerably. You have to be a Chrysler lessee to get $1500 of the discount, and you must trade-in a Chrysler vehicle to get $1,000 of the discount. Most likely they will lowball any trades, which means for a somewhat newer trade-in they could "recoup" thousands. And working on thin margins you can bet you are going to get some heavy arm-twisting in the finance office for add-ons such as an extended warranty and other common high-profit packs. And they'll likely make some additional profit on financing.