Jeep Garage  - Jeep Forum banner

Did anyone receive Sirius subscription extension on 430N?

5K views 20 replies 15 participants last post by  billyp 
#1 ·
Did anyone receive Sirius subscription extension on 430N? I just received Travel Link update disc (I actually installed update several months ago when someone posted ISO image here). The letter incuded with the disc says "...you'll be able to enjoy this service for the remainder of your Sirius XM audio trial subscription (12 months from the date of the vehicle purchase)".
 
#7 ·
My account still showed the new car subscription, so I called Sirius and gave them the particulars, including the TSB number and quotes for "Group 1" and "additional one year". Somehow they extended my subscription for 3 months.

I emailed Jeep, and they sent me another installation disk.

I called Jeep, and the rep confirmed that I was eligible for the 1 year addition. He said he had to take this up the chain a little and would call back in a few days. Two weeks later no callback and no subscription extension.

I will keep after them, and update the forum.
 
#8 ·
I called about this to Jeep Customer Service and found out that I am not eligible for the extension even though I fall into the date range of group 1. They said only those whose Window Sticker said Sirius Travel link on it would get the extension. Mine didn't say that.
 
#14 ·
follow-up to my previous post: Dealer said not eligable for Travel Link (not on window sticker),2 days later I recieve an update disc in the mail,install it w/no problems. Still no TL. Call Chrysler. They say the same as the dealer. Pushed the menu hard key and LO AND BEHOLD....Travel Link! Now have to see if I can get a subscription extension....less than 2 months left on initial sub.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top